We specialise in conducting Customer Satisfaction & Retention surveys and Employee Satisfaction & Commitment surveys. We also have the experience and knowledge to conduct most other types of market research - from new product launch and pricing studies to market share evaluations and competitive intelligence surveys. See our menu of Research Services above for more information.
We have our own trained interviewing teams who collect data through all mediums (face-to-face, phone, online) using our branded data collection team "The Comment Box". Our consumer-friendly name and growing brand awareness among consumers ensures quality for our Clients and trust from the people that we interview.
Our senior Research Partner is a long-term and active member of ESOMAR (the global organisation for enabling better research into markets, consumers and societies). This means that we abide by the strict code of conduct and quality that governs marketing research companies. For detailed information on the Code of Conduct, please click here to view their Code in .pdf format. In addition, he was a founding member of the TMRS (Thailand Marketing Research Society) whose aim it is to improve on the quality and standards within the industry.